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Mission Control Lead

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At Parable We Value

Serve First.

This includes our church partners as well as our teammates. We all thrive when we tackle problems together, look for win-win solutions, and delight our partners and team

Hero Maker.

Our job is to educate and inform others so the information passes along, and they, in their own right, can shine!

Extraordinary Generosity.

We work hard so that we can take great care of our communities and employees. We earmark 10% of our previous year’s income for internal and external giving. This takes the shape of benefits, our annual retreat, and special surprises throughout the year. We also support healthy pastors and their families through retreats and counseling. It also takes the shape of our openness and sharing so everyone is generously informed about our business and what we do.

Healthy Life Rhythms.

We all have lives outside of work. Parable was born out of the passion of a stay-at-home mom, so true flexibility to meet all the demands of life is something we live by and pride ourselves on!

Trustified.

We trust in adult behavior. We all work virtually with no micromanagement. Without trust, none of this would work. We trust you to do right by our company, by our church partners and by our teammates.

Virtual, but Together.

We have teammates and clients all across the country. We have clients all across the country. It is up to each and every one of us to manage ourselves and our own time, but at the same time be willing and able to jump in as a team. We look to meet face to face via technology as a first option, then a phone call, and finally text. The more we can remember to communicate face to face and remember we’re all human and doing our best, the more our other values will be supported.

With that in mind take a look at the job description below and if is sounds like a good fit consider appliying
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Mission Control Lead Job Description

Position/Job Title: Mission Control Lead

Reports to: Adrienne Weir, Integrator

Salary Range: $70,000 – $100,000/year

Employment Status: Full Time

Benefits: 3% SIMPLE IRA match after $5000 earned, short term disability insurance, long term disability insurance, $25,000 life insurance policy, vision insurance, unlimited PTO and health insurance. Some benefits only available after first 90 days. 

Company Overview:

At Parable, we are dedicated to providing exceptional services to our partners. We are currently seeking an experienced and dynamic Mission Control Lead to direct the daily operations of the Mission Control department. This pivotal role involves managing resources, implementing operational plans, and ensuring efficient procedures, with a focus on connecting consistent bookkeeping to strategic goals in a virtual collaborative environment.

 

Job Summary:

As the Mission Control Lead at Parable, you will lead and oversee various critical aspects of our operations, embodying a commitment to excellence and collaboration. Your role extends beyond traditional management, encompassing responsibilities that include leadership, process management, vendor management, service excellence, capacity planning, team skill training, and retention focus.

 

Key Responsibilities:

  • Develop and implement strategies to optimize labor utilization and capacity planning in alignment with business goals and client needs.
  • Analyze workload forecasts, historical data, and industry trends to accurately forecast resource requirements and anticipate staffing needs.
  • Collaborate with department managers to assess current workload, identify bottlenecks, and implement solutions to improve efficiency and productivity.
  • Lead the development and implementation of tools, processes, and systems to track and manage resource allocation.
  • Monitor key performance indicators (KPIs) related to labor utilization, capacity utilization, and resource allocation, and proactively address any deviations from targets.
  • Conduct regular reviews of staffing levels, skill sets, and training needs to ensure the team is equipped to meet current and future demands.
  • Foster a culture of continuous improvement by soliciting feedback from team members, identifying opportunities for enhancement, and implementing best practices.
  • Provide leadership, guidance, and mentorship to team members, fostering a collaborative and high-performance work environment.
  • Keep up-to-date on information and technology affecting functional areas to increase innovation and ensure compliance.

Qualifications:

  • Bachelor’s degree in business administration, operations management, or related field; Master’s degree preferred.
  • Proven experience in operations management, capacity planning, or workforce optimization, preferably in the financial services industry.
  • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
  • Exceptional leadership and communication skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels.
  • Proficiency in Microsoft Office suite, including advanced Excel skills; experience with workforce management software is a plus.
  • Demonstrated commitment to continuous learning and professional development.

 

Application Process:

If you possess the qualifications outlined above and are eager to lead the Mission Control department at Parable, contributing to the success of our partners and the overall growth of the company, we encourage you to apply. Join us in delivering exceptional services and fostering a collaborative and innovative working environment.

 

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Parable

About Parable