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Payroll Advisor I Job Description
** This is an ongoing position that we are always interviewing candidates for future positions. Please reach out to opportunities@liveyourparable.com if you would like to know the anticipated start date for which we are currently hiring. It could be this quarter or future quarters.**
Position/Job Title: Payroll Advisor I
Reports to: Payroll Coach
Salary Range: $48,000 – $65,000/year
Employment Status: Full Time
Benefits: Health, vision and dental insurance, life insurance, short and long-term disability coverage, and 401(k) retirement match (available after 1yr or 1,000hrs worked). Some benefits begin after the first 90 days.
Company Overview:
At Parable, we are dedicated to providing exceptional services to our partners, and we recognize the critical role of accurate and timely payroll processing. We are seeking a skilled Payroll Advisor to join our team. As a Payroll Advisor at Parable, you will work closely with the Payroll Coach and Team, serving as our representative to partners and playing a crucial role in connecting payroll to bookkeeping and overall strategy.
Job Summary:
The Payroll Advisor at Parable is responsible for overseeing and supporting all aspects of client payroll. With a detailed working knowledge of each client’s payroll, you will utilize tools like Gusto to meet specific client needs. All tasks and communication will be meticulously documented in Karbon, and you will collaborate closely with the Payroll Coach to ensure accurate accounting for each partner organization. This role operates in alignment with our core values of serve first, trustified, and hero maker.
Key Responsibilities:
- Maintaining Payroll Clients:
- Oversee and support all aspects of client payroll for a designated base of clients.
- Maintain a detailed working knowledge of each client’s payroll requirements.
- Gusto Proficiency:
- Consistently and proficiently use Gusto to fulfill client-specific needs.
- Accurately key all payroll-related data necessary to process and meet payroll deadlines.
- Communication and Documentation:
- Communicate daily with clients to obtain payroll data, including salary adjustments, special payments, tax allocations, employee deductions, and setting schedules.
- Document all tasks and communication in Karbon for thorough record-keeping.
- Client Retention and Service:
- Maintain a high rate of client retention through the delivery of quality service.
- Keep abreast of the payroll processing system and changes in wage and tax laws.
- Problem Resolution and Relationship Building:
- Research and resolve client/system problems.
- Establish and maintain positive working relationships with clients, agencies, and coworkers.
Qualifications:
- Experience with Gusto or other payroll processing applications that interface with QBO.
- Experience managing multiple clients simultaneously and handling various demands through proper prioritization.
- Ability to communicate in timely and effective manner with clients and team in a remote setting
- Willingness to cover and support as necessary in the Payroll Team
- Understanding of when to escalate issues to the Payroll Coach
Application Process:
If you have experience in payroll processing, a commitment to providing quality service, and a desire to contribute to the success of our partners, we encourage you to apply for the Payroll Advisor position at Parable. Join us in delivering exceptional services and fostering a collaborative and innovative working environment.